The Beryl Institute has published in June 2021, a case study for its members which focuses on the journey taken by Temos International Healthcare Accreditation to create, design, implement, and launch its “Certificate of Compliance: COVID-19 Safe” program to reduce the risk of transmission while making the program’s standards free to healthcare providers anywhere in the world.
The COVID-19 pandemic has put pressure on healthcare systems worldwide, creating an environment of uncertainty for patients, staff, and visitors. It changed the delivery of healthcare services overnight. Many hospitals and clinics closed fully or partially. Those providers that continued to offer services were challenged by additional infection prevention measures, shortage of staff and personal protective equipment (PPE), uncertainty and fear, new or changing regulations, and more. Providers and patients asked for guidance and answers where there were no answers yet. Even well-established services and patient experience programs went into a tailspin.
Early in 2020, our Temos accredited partners contacted us and requested guidance to develop new systems and processes necessitated by COVID-19. A few requests quickly snowballed into more requests that grew in urgency. The severity of the COVID-19 situation quickly became apparent to the Temos team. Our clients, colleagues, and contacts were asking us to use our expertise in infection control & prevention, risk management, patient safety, patient experience, and more to create solutions and guidance for them. They turned to Temos for guidelines to assure patients and staff that the risk of transmission was being reduced and that patient experience was not being compromised.
The “Certificate of Compliance: COVID-19 Safe” provides the necessary standards for hospitals and clinics to maximize patient and staff safety in response to the COVID-19 pandemic. This coronavirus, SARS-CoV-2, requires additional, specialized measures to protect patients, visitors, and staff while reducing transmission of the disease. The certificate of compliance delivers up-to-date standards to lead the way to achieve these goals.